RVIOR® LEGAL
CANCELLATION, REFUND & RETURN POLICY
LAST UPDATED — SEPTEMBER 2026
7-DAY RETURNS
Every RVIOR unit is eligible for return within 7 days of delivery. Open the TRACK ORDER page, enter your order number and hit REQUEST RETURN — or write to support@rvior.in with your order number.
CONDITION
The tee must come back the way it reached you: unworn, unwashed, unaltered, with tags intact. Garments damaged by the customer are not eligible and cannot be accepted.
RETURN SHIPPING DEDUCTION
A minimum of ₹65 is deducted from every approved refund to cover return shipping. Example: on a ₹999 order you receive ₹934 back.
HOW IT WORKS
Request the return → we confirm → hand the parcel to any courier → once the tee reaches us and passes a quick check, your refund is initiated the same day.
REFUND TIMELINE
Prepaid refunds go back to your original payment method through Razorpay, usually within 5-7 business days. COD refunds are sent to your UPI ID or bank account after verification.
CANCELLATION
Because every unit is printed on demand, orders can be cancelled only before production begins. Contact support@rvior.in with your order number as early as possible — we will cancel and refund if the unit has not entered printing.
DEFECTS & WRONG ITEMS
If you receive a defective, damaged or wrong item, write to support@rvior.in within 7 days of delivery with your order number and clear photos of the product and packaging. Approved cases get a free replacement or a full refund, including any shipping fee paid.
SIZE ISSUES
Please check the size chart on each product page before ordering. Size exchange requests are handled case-by-case subject to stock availability; the garment must be unworn with tags intact.
NON-RETURNABLE CASES
Worn, washed or altered garments; items damaged through misuse; and requests made after 7 days of delivery are not eligible.